At Lamirah, we strive to ensure customer satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free return and exchange policy for your convenience.
1. Eligibility for Returns & Exchanges
- You can return or exchange your order within 7 days of delivery.
- The item must be unused, unworn, in its original packaging, and have all tags attached.
- Returns and exchanges are only accepted with the original customer invoice included in your delivery package.
2. Return & Exchange Process
To initiate a return or exchange:
- Contact Customer Support – Email us at info@lamirah.pk or call (331) 0049-047 to request a return slip and reference number.
- Pack Your Item – Ensure the product is securely packed to prevent damage during return shipping.
- Ship the Item – Customers are responsible for return shipping costs. Use a reliable courier service for tracking purposes.
- Processing Time – Once we receive your return, we will process your refund or exchange within 5 business days.
3. Refund Policy
- Refunds will be issued to the original payment method or as store credit, depending on your preference.
- Shipping charges (if applicable) are non-refundable.
- Refund processing times may vary based on your bank or payment provider.
4. Non-Returnable Items
Certain items cannot be returned or exchanged, including:
- Customized or personalized products.
- Items purchased on sale or during promotional events.
- Products damaged due to misuse or mishandling.
Contact Us
For any return or exchange inquiries, please contact:
Email: info@lamirah.pk
Phone: (331) 0049-047
